In this policy, “us”, “we” or “our” means Murray Views Pty Ltd (ABN 37 009 722 356) and its related bodies corporate. This policy sets out:
• what kind of information we collect;
• why we collect it;
• how we use it;
• how we disclose it;
• opting in and out;
• management and security;
• how to seek access to and update your personal information; and
• how to contact us.
We are bound by the National Privacy Principles contained in the Privacy Act 1988 (Cwth) (subject to exemptions that apply to us under that Act).
We may, from time to time, review and update this policy, including to take account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy.
This policy was last updated in March 2014.
POLICY STATEMENT
Murray Views Pty Ltd understands the importance of privacy to you. We have adopted this Privacy Policy as we recognise the right of our clients, customers, staff and candidates to keep their personal information private. This Privacy Policy outlines how Murray Views Pty Ltd handles personally identifiable information that we collect or hold. Like many other organisations, Murray Views Pty Ltd must comply with the National Privacy Principles contained in the Privacy Act in dealing with personal information.
INFORMATION COLLECTED
Murray Views Pty Ltd may collect information about you, such as your name, contact details, skills, qualifications, nationality, languages spoken, professional association memberships or accreditations, interests and your employment history and past responsibilities. We may also collect this and other types of personal information, such as references and employment objectives during the course of dealing with you, for example if you are considered for a particular position. Details in relation to customers may include the type of business structure, registered address and banking details required to open a credit account with us by the completion of the Credit Application Form. Where practical, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection.
HOW WE USE INFORMATION
Murray Views Pty Ltd will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information:
a) to establish and maintain your relationship as a website user, customer or candidate of Murray Views Pty Ltd, including providing you with interviews, newsletters, reports and other information;
b) for the orderly processing of purchasing transactions including, but not limited to refunds, partial refunds, exchanges and other store procedures;
c) to provide the services you have requested from Murray Views Pty Ltd;
d) to answer your inquiry;
e) to assist us to make Murray Views Pty Ltd services more valuable to our clients and candidates;
f) to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further communications.
At this time Murray Views Pty Ltd does not operate internationally, therefore no personal information will be forwarded to any affiliate or subsidiary outside the jurisdiction of Australia.
ACCESS TO YOUR INFORMATION
You can access the personal information that Murray Views Pty Ltd holds about you by contacting the Murray Views Pty Ltd as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We reserve the right to charge a reasonable amount for providing access. If you wish to change personal information that is out-of-date or inaccurate, please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
Should you, at any time, supply us with personal information about another person, you are to ensure that you are authorised to do so and that you agree to inform that person of this policy.
Should you, at any time, seel to make enquiry about another person’s personal information, you are to ensure that you hold current authorisation from that person giving express permission to make that enquiry.
In both instances, written authority must be presented to the satisfaction of the Murray Views Pty Ltd Privacy Officer, before personal information will be collected or revealed.
SECURITY
Murray Views Pty Ltd will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. We recognise that the Internet is not always a secure method of transmitting information. Accordingly, while we have sought to protect your personal information by implementing digital security systems in various sections of our website, Murray Views Pty Ltd cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
CHANGES TO THIS PRIVACY POLICY
Murray Views Pty Ltd may amend this Privacy Policy from time to time.
CONTACT DETAILS AND COMPLAINTS
Subject to some exceptions in the Privacy Act, you have the right to seek access to and update the personal information we hold about you. If you make an access request, we will ask you to verify your identity. We reserve the right to impose a fee to cover the costs of meeting your request. Members of our website will generally be able to access and update their membership details online. We request that you keep your information as current as possible so that we may continue to improve our service to you. If you would like to seek access to personal information we hold about you, or if you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, you can contact the department that collected your personal information in the first instance, or write to:
Privacy Officer
Murray Views Pty Ltd
PO Box 21
Gympie QLD 4570